Unable to write logs to internal FTP server

[haiitadmin]

Trying to use the Microsoft Cloud App Security log collector and cannot get the ASA to write the buffered logs to the ftp.  Getting 414001 syslog error.  Can ping and use ftp client but not direct form the asa.  Both are on the same subnet.  192.168.6.1 inside interface asa  192.168.6.10 ftp server.  Any ideas?

[Sheraz.Salim]

make sure the configuration are properly configured

!

Firewall(config)# logging ftp-bufferwrap

Firewall(config)# logging ftp-server ftp_server path username password

irewall(config)# logging ftp-bufferwrap
Firewall(config)# logging ftp-server 1992.168.199.10 . pixadmin
 bigsecretpw

if you get error try this command

Firewall# debug ftp client

From this information, you should be able to see where the process fails

check this link it will help you here 

[haiitadmin]

FTP: ---> PASS *
FTP: 230 OK. Current directory is /

FTP: ---> TYPE I

FTP: 200 TYPE is now 8-bit binary

Writing /BocaASA2/LOG-2020-01-15-210433.TXT
FTP: ---> PORT 192,168,6,1,139,92

FTP: 500 I won't open a connection to 192.168.6.1 (only to 172.17.0.1)    ??????

FTP: ---> QUIT

FTP: 221 Logout.

[Sheraz.Salim]

This is a FTP server issue.

here 

[haiitadmin]

Is there a way to get the FTP logs to use passive FTP?

[Sheraz.Salim]

do you must have to uses the microsoft cloud server. I use ftp filezilla server for ftp logs for ASA its work fine.