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Update Installation

pablo.arcelcr
Level 1
Level 1

Hi.

I'm trying to upate the version of the Sourcefire device thatr we have in the company, but I'm getting this error:

 Any thoughts?

Uninstalling Sourcefire 3D Device S3 Patch version: 5.4.0.1-59
Local Install
Update Installation Failed : [17%] Fatal error: Error running script 200_pre/005_check_manager.pl

2016-12-23

1 Accepted Solution

Accepted Solutions

nspasov
Cisco Employee
Cisco Employee

Hi Pablo, a couple of questions for you:

1. What version are you trying to upgrade to?

2. What is the model of your FireSIGHT appliance?

3. What is the model of your 3D Sensor?

4. Did you already upgrade the FireSIGHT appliance to the new code?

Thank you for rating helpful posts!

Thank you for rating helpful posts!

View solution in original post

1 Reply 1

nspasov
Cisco Employee
Cisco Employee

Hi Pablo, a couple of questions for you:

1. What version are you trying to upgrade to?

2. What is the model of your FireSIGHT appliance?

3. What is the model of your 3D Sensor?

4. Did you already upgrade the FireSIGHT appliance to the new code?

Thank you for rating helpful posts!

Thank you for rating helpful posts!
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