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update signature error

jackson.ku
Level 6
Level 6

Hi,

My customer got a error while installed new IPS signature :

Cannot upgrade software on the sensor.
Target system's license date is too old to process the config with the version S561.0
I guess the license key was expired and not installed new license key to IPS. Is it correct?
Best Regards,
Jackson
1 Accepted Solution

Accepted Solutions

rhermes
Level 11
Level 11

Yes, you are correct. You need a valid license in order to apply signature updates.

You may obtain a ONE-TIME-ONLY 60 day trail license for each sensor you own (the licenses are sensor specific so can not be transferred between sensors)

Software updates can still be applied to the sensor, even with an expired license. Each software update also includes the current signature pack as of the release date of the software update. Frequently software updates include new signature engines and brand new signatures with those engines. The first release of these new signatures are "less than perfect" and sometimes noisy, so require a little more tuning work than your standard signature update.

- Bob

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1 Reply 1

rhermes
Level 11
Level 11

Yes, you are correct. You need a valid license in order to apply signature updates.

You may obtain a ONE-TIME-ONLY 60 day trail license for each sensor you own (the licenses are sensor specific so can not be transferred between sensors)

Software updates can still be applied to the sensor, even with an expired license. Each software update also includes the current signature pack as of the release date of the software update. Frequently software updates include new signature engines and brand new signatures with those engines. The first release of these new signatures are "less than perfect" and sometimes noisy, so require a little more tuning work than your standard signature update.

- Bob

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