What do I do with the FirePower license file I received?

[mereyes]

FirePower Community,

We have been receiving some feedback where users are receiving  an error message that their license is invalid!  Please review the following information which should solve your problem.

In order to properly apply a license to a FireSIGHT Managment Center, you must only copy and paste the encrypted text block into the License Form on the DC.  The only text (known as the encrypted text block) to be pasted into the text box on the Add License Page.

Hopefully this helps some of you out there having licensing issues.

-Merv Reyes

SourceFire License Program Manager

[Luis Fernando Rico Sanchez]

I put the encrypted text and I received this error

Error

License is Invalid:Failed [ model ]
[model: 0x3c]
[expires: forever]
[node: 00:0C:29:F5:1B:BC]
[serial_number: 543829594]
[feature_id: 0xC]
[model_info: 66E:50000:HOST,66E:50000:USER]

[Marvin Rhoads]

On the ones I've done, I always put in from the line with BEGIN to the line with END. That works for me.

The ones issued recently put the "Device" and "Features" text prior to the BEGIN line. That text should be omitted.

If that doesn't work for you, open a TAC case and they will help you.

[dhvenkat]

Please find the a discussion related to TAMC license PIDs for more information,

https://supportforums.cisco.com/discussion/12532181/license-tamc-bundle-pids

[Madanmohan Kamuni]

Hi,

As i am running with Active/Standby Defence Center 3500 with IOS 5.4.1.6. I added the License on Active Defence ( sensor with Protection and control ). License is not sync on standby Defence center.

Do we need additional License on secondary device ?

Please let me your comments

Regards,

Madan

[Marvin Rhoads]

@madanmohan

Your older software version requires each DC (aka FireSIGHT Management Center or FirePOWER Management Center) have separate licenses.

Source:

http://www.cisco.com/c/en/us/td/docs/security/firesight/541/user-guide/FireSIGHT-System-UserGuide-v5401/Licensing.html#58828

You should upgrade to Release 6.1. That release changed the scheme as follows:

For systems using Classic Licenses, the system replicates all licenses installed on the active Firepower Management Center to the standby Firepower Management Center, instead of requiring installation of additional licenses.

Source:http://www.cisco.com/c/en/us/td/docs/security/firepower/610/configuration/guide/fpmc-config-guide-v61/firepower_management_center_high_availability.pdf

[rimccaw]

what also needs to be mentioned is that the TAMC license file actually contains two separate licenses (URL,MALWARE) and that each license needs to be installed separately. You will get an error message if you attempt to install both licenses as a single license

Device: 66:00:XX:XX:5D:XX:99

Features: URLFilter

--- BEGIN SourceFire Product License :

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

OjY4Ojk4OwpzZXJpYWxfbnVtYmVyIDU3ODQ5MzA3NDsKZmVhdHVyZV9pZCAweEI7

Cm1vZGVsX2luZm8gNjNDOjEwOlVSTEZpbHRlcjsKNjNDIDNEODI1MDsKbGljZW5z

ZV90eXBlIFNVQlNDUklQVElPTjsKLS0tP9rohlPjo4zeu4pIqkIQ8TVUwQ26SZKw

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

tx4mH+IV/vHx/M1N0r0cPolqMhcKvl/yZu36anAzczHExjitSIF45CXgrrgyTvl3

QYQl6ZN6VnWgPwq8QKM9lG4OJED5QY3BkUvCqCjUfdC3Ys35X4sgVcyBoD42SQdr

O6qS3TbdSAZgXpcnJfTv7uqVOmOy7zJ6I7cUq4CiuVZ6yaOcfL0n11cmI2nf+wx6

RejdGgU9EMD45ElAbLcNBFpeQJGCCpBJroLnibmYFluYN3jZslOsvitKXl4DWcqQ

9nZXauPNMZroHqiq5YSvFoJaH+LrUBqyzSa6fi/sUJVxsKOe6WYtYPDGPdzI3wde

p8cgiR5HnDlEHhhOpMyu4noWD9z0U8V5j+BuhGpmM6BudXlUJXy3dhLctTKqfOoc

B7AsRdiu6m94h7Y23CjmyxcD5hkbg/9NOADbahai2yq25yfzguPvuHxH5Ghh5hUz

W15SirI3iM2VPKnrxhzxS8arrSJmc7oitewF0devKAmxcbs5RWIj0znc7ncfF0uo

dNs2euSexWxqL6SrdoMadaMHbQL2gRmZ8SGl3KJStPxGGaA8nReijAcCd4fsR6/B

O47GBsQ2XBM=

--- END SourceFire Product License ---

Device: 66:00:XX:XX:5D:XX:99

Features: MALWARE

--- BEGIN SourceFire Product License :

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

OjY4Ojk4OwpzZXJpYWxfbnVtYmVyIDkzMjgzMjQ1NDsKZmVhdHVyZV9pZCAweEE7

CnNlcmllc18zX21vZGVsX2luZm8gNjNDOjEwOk1BTFdBUkU7CjYzQyAzRDgyNTA7

Ci0tLcmHEFGK8N59RO56cAI5ZEM9pT0y2Y4/hrZb4n9/Z8E0qbHH+qVM3bYxjQvC

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Zju+1XVWvr3wPvM6y7Nr2ZaOMYpjscZzzlGZaB737x7Pfu/E4uMqKE9F0NXfhLxH

oUMbbMMrWjqc5XYEvVpDeTYPLd8VbUpKLmZ4T6NLYlqF+jTs9E2jtW3hXp7A34UW

4b6mZeO9u6mFtoQ65JJi+AeOXfCola733z0ACSIJYlvHpyOzM3agtQY9crI76svn

Jov87MM99mMp3JQrvqLOx3xlVMfDXFfCHy49Eiy9igHY5PSgGH+GJXH+WR69Xyjc

yQXaG5+5nt87Mcgp0pAu4TW/++4GS3MHLVNFWyqUVNOPEnrScXBcLCzWrFE4qVxz

nXoP1L/gA+WQ9mu6b8N8ZuiHw3Irtbn304gphLeKc5fz38qEeJvzfiX74fVxY1oE

z0uzWTzKmgJS5rVOw4el+QlxHDaIg7q8ho0MTz0mZTxHQMDkxd+LamhMe8euva/0

gUmVe1pUHj22dOZTzcMhglAjxvEp1fAAcBlVTK4vbm4IbXNJfT4YvHstCnd1REeD

aeIM5ykvRPyrIf6i31ER5sPWsruJpPghzp5uKmyn3pXo/xD6

--- END SourceFire Product License ---

　

[C1NETENG01]

This worked for me!

[jgustafzon]

Thank you, this helped in my case. 

The "--- BEGIN SourceFire Product License :"-string can also be pasted in with the rest, also the --- END-string, but these two first two lines...

Device: xx:xx:xx:xx:xx:xx
Features: PROTECT+CONTROL

...Needs to be removed. otherwise you will get the error messege.

[NikolaZg350]

Thank you!!!

it worked for me!

[brianb]

Maybe you ought to kick this information to your support teams, instead of wasting administrators time!!!!   I spent 2 hours trying to figure out how to paste the entire .LIC or . ZIP file into Defense Center.   I found this thread just before I was ready to call Juniper and swap the entire Network Edge out.   SERIOUSLY CISCO!!!   My exact instructions were, Paste the license file into the license field!!   I have worked with Cisco Gear for over 22 years...  Why are you making everything so complicated?

Brian Beadle

CCNOC

Network Infrastructure Supervisor.