In today’s fast-paced digital world, high-performance critical networks are the backbone of cloud and latency-sensitive business applications. To keep everything running smoothly, it’s crucial to maintain top-notch service performance and comprehensive visibility across increasingly intricate environments. Falling behind can lead to costly downtime, sluggish applications, and a tarnished brand reputation. That’s why the world’s largest service providers and enterprises that run critical networks trust Cisco Provider Connectivity Assurance (formerly Accedian Skylight) to keep their networks and services running flawlessly.
Provider Connectivity Assurance empowers customers with proactive network performance monitoring, ensuring efficient troubleshooting and service level agreement (SLA) assurance, while cutting down operational costs. With comprehensive insights and advanced predictive performance analytics, it significantly reduces mean time to repair (MTTR), keeping your network running smoothly and efficiently.
This is achieved through unified visibility of the ultra-precise Assurance Sensor performance data and KPIs, which can be correlated with other Cisco or third-party telemetry sources, allowing for the detection of transient network issues before they affect users, as well as detailed SLA monitoring.
It offers scalability with industry-standard test and measurement capabilities and flexible software and hardware sensor options to monitor any network topology. Additionally, Cisco Provider Connectivity Assurance can automate the entire assurance lifecycle with solutions like Cisco Crosswork Network Automation and Nexus.
Provider Connectivity Assurance solves the challenges of fragmented multidomain tools and a lack of granular end-to-end visibility on service quality. Red or green is important, but for critical networks, what happens when the lights go red? Can you tell why it’s red and where the issue originates? What if Network Operations, government IT teams, large enterprise IT teams, could analyze what’s going on in between each link and hop of their network? By ingesting native telemetry and topology, we can visualize performance of the underlay network and correlate that with end-to-end service performance in a single view. Users can quickly see precisely what part of the owned/managed network infrastructure is causing service problems… before end-users or operational criticality are impacted.
Our platform helps our customers to:
- Accelerate launch of new assured services, plus enable differentiation based on quality of experience (QoE)/class of service (CoS) and enhanced SLAs in their managed network domains. QoE is a powerful competitive differentiator to drive revenue growth and reduce customer churn.
- Achieve network-wide visibility and precise, synthetic (active) network and service testing. Network and end-to-end service quality is visible in a single pane of glass for efficient operations and troubleshooting.
- Correlate granular performance metrics from Assurance Sensors with third-party data and combine with machine learning-powered performance analytics for near real-time performance insights.
- Implement scalable and proven industry standards-based test and measurement.
- Monitor critical business or operations application performance with construction or consumption dependency on the WAN.
What really sets Cisco Provider Connectivity Assurance apart from competitors:
- Millisecond precision and microsecond accuracy
- Efficient and easy ingestion of assurance sensor, third-party, and any Cisco model-driven telemetry data via open APIs – both northbound and southbound – streaming analytics in real-time and at scale
- Analytics platform enabled with machine learning and AI that is cloud-first but on-prem capable
- Offering multi-tenanted end-customer portals for service experience and SLA insight – a differentiator and upsell opportunity driver for provider clients
- Building more intent into assurance and operations, alongside the move towards intent-based networking, abstracting away manual interventions

We’re part of the broader Cisco assurance story, so be on the lookout for future blogs to explore more of our differentiated role.
For more information about Cisco Provider Connectivity assurance, please visit: https://go2.cisco.com/provider-connectivity-assurance