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Cisco Software-Defined Access (SDA) High Level Design (HLD) Template

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An SDA HLD may be requested at any time by the Cisco TAC to troubleshoot an SDA deployment. An HLD will be required for any assistance by Escalation services. Inability to produce a current HLD upon request covering the full scope of your SDA deployment will delay the resolution of your problem. Even though SDA deployment does not require an HLD, it is still recommended to complete an HLD.

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