Regarding the referred document, for the sake of simplicity, I will show only the steps 5 and 6.
As outlined in the document:
Step 5. Change root to the PI install location with the help of command: # chroot /mnt/sysimage. Step 6. Move /storeddata/rootpatchpw with the help of command: #mv /storeddata/rootpatchpw /root/. ==> In our case, This didn't work, since the file could not be found under /storeddata folder, as can be seen bellow:
Thus, in our case, step 6 should have to be re-written as bellow:
Step 6. Move /storedconfig/rootpatchpw with the help of command: #mv /storedconfig/rootpatchpw /root/.
After proceeding as outlined above and following the remaining of the document, we were able to reset the password and have it recreated thereafter.
I have attached a PDF file containing a set of screenshots showing all the process up to the root password redefinition.
By the way, by trying to edit the virtual appliance settings (refer to the attached PDF), you may receive the following message:
You cannot use the vSphere Client to edit ...
If that's the case, one may need to modify the hardware version of the VM. To do so, you need to edit the VM definitions.
1 - Open the datastore location of the VM; 2 - Copy the VM settings file (.vmx file) to your workstation; 3 - Locate the entry virtualHW.version; 4 - Modify it to virtualHW.version = "8"; 4 - Copy it back to the datastore; 5 - Right click on the VM and choose Remove from Inventory; 6 - In the VM datastore, right click on the vmx file and choose Add to Inventory.
Now you are able to edit the VM settings, as outlined on the PDF file.
The proposed workaround is not supported by VMWare, but I have used it a bunch of times and so far, never had a problem.
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