Symptom
After going through the POST procedure while booting up, the system will display an error message, display some great ascii art and then reboot again.
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12.2(25)EWA11, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 25-Oct-07 16:10 by kellythw
Image text-base: 0x10000000, data-base: 0x114BC09C
####### ###### ###### ####### ###### ###
# # # # # # # # # ###
# # # # # # # # # ###
##### ###### ###### # # ###### #
# # # # # # # # #
# # # # # # # # # ###
####### # # # # ####### # # ###
Unsupported chassis type 65535, system can not boot
Rebooting in 10 seconds...
10 09 08 07 06 05 04 03 02 01 ÿ
Conditions
This can happen if you receive a new 4500 series supervisor (purchased or through RMA) and any E-Series chassis. If the version of IOS that came on the supervisor is less than 12.2(37)SG, the system will not boot and will give the error message above. This is stated on the product data sheet under the Software requirements section, but is very easy to miss.
Solution
Simply install IOS Version 12.2(37)SG or later on the supervisor and the unit will boot right up.
