Cisco CCOID: Your Gateway to a Personalized Cisco Experience

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• I'm an Administrator/Engineer. What can I do with a CCOID?
• I handle our Cisco contracts. Why do I need a CCOID?
• Step-by-step CCOID Instructions
• Tips for Managing Your CCOID

CCOID Overview

Navigating the digital landscape of Cisco's extensive products and services can be a daunting task without the right tools at your disposal. That's where creating a Cisco.com ID (CCOID) becomes invaluable. A CCOID is your unique login that opens up a world of personalized Cisco resources, support, and community engagement. This blog post will guide you through the simple process of creating your own CCOID so you can enhance your Cisco experience.

I'm an Administrator/Engineer. What can I do with a CCOID?

As a technical user, we know that staying in the loop on product information, updates, and alerts is vital. There are two key ways to use your CCOID to stay plugged into the latest Cisco happenings:

• Ensure you are receiving all the notifications that you need and nominating colleagues for communications that are relevant to them by using your CCOID to log into Cisco Notification Center and start customizing.

• Did you know that new content is posted on Cisco Community every 4 minutes? When you ask a question or engage on Community, the average reply time is less than 2 hours. With a CCOID, you can log in and be one of the 1.9 million Community members sharing knowledge, participating in events, and accessing adoption resources. Who knows, you could be our next Community VIP!

I handle our Cisco contracts. Why do I need a CCOID?

Self-serve is the name of the game on renew.cisco.com. Log into the platform using your CCOID and take advantage of contract visibility:

• View contracts/subscriptions and request help with the renewals process via request quote or by submitting an intent-to-buy on existing quotes.

• Review auto-renewing subscriptions and request to cancel if no longer desired.

• Review assets approaching Last Date of Support

• View items with no coverage via Uncovered Assets

Step-by-step CCOID Instructions

Step 1: Register.

1. Visit Cisco.com and click "Log In" in the upper right corner. 
2. Select "Sign up" on the main login page to register. 
3. Enter your email address, come up with a strong password, first and last name, and choose your country. Make sure to use your business email address so that you will have visibility to the Cisco services your business has purchased. Partners must use a business email address for their Cisco accounts.
4. Click "Register"

Step 2: Verify.

1. An email with an activation code will be sent to the email address you provided during Registration. If you don't receive an email within a few minutes, make sure to check your spam and junk folders.
2. Use the activation code to complete the registration and account creation process.

Step 3: Link your contracts.

1. Visit Access Management in your Cisco.com account profile.
2. Select "Add Access"
3. Select "TAC and RMA case creation, Software Download, support tools, and entitled content on Cisco.com," then "Go"
4. Fill in your service contract number(s) and then "Submit" 

Step 4: Customize your email notifications.

1. Visit Cisco Notification Center.
2. Log in using your new CCOID and password.
3. Opt in or out of any notification type by toggling to "Active" or "Inactive". Note that "Active" indicates you will receive emails for a particular category while "Inactive" indicates you will not. By default, all notifications are set to "Active" status.

1. Invite colleagues to Notification Center to ensure everyone in your organization is in the know.

Tips for Managing Your CCOID

• Keep Your Contact Information Updated. Ensure that your profile information, especially your email address, is always current.
• Secure Your Account. Regularly update your password and keep your security questions answers confidential.
• For total password resets or help using the Cisco.com tool, email web-help@cisco.com.
• Explore Cisco Services. Your CCOID unlocks a wealth of resources like technical support, product information, training opportunities, and community forums. Dive in and explore what's available to you.

Creating your CCOID is a straightforward process that offers immediate benefits. It's more than just a login; it's your personal key to a vast array of Cisco resources tailored to your needs. Whether you're an IT professional, a business decision-maker, or a network enthusiast, your CCOID will help you make the most out of Cisco's offerings.

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