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Can't find known/resolved issue details using online bugsearch tool

jas199931
Level 1
Level 1

According to the online release note published at 16/Sep/2021Release Notes for AsyncOS 14.0.1 Hot Patch1 for Cisco Secure Email Gateway (https://www.cisco.com/c/dam/en/us/td/docs/security/esa/esa14-0-1/Secure_Email_14-0-1_HP1_Release_Notes.pdf), users should be able to find information about known and resolved issues using the Cisco Bug Search Tool:

 

Procedure
Step 1 Go to https://tools.cisco.com/bugsearch/.
Step 2 Log in with your Cisco account credentials.
Step 3 Click Select from list > Security > Email Security > Cisco Email Security Appliance, and click OK.
Step 4 In Releases field, enter the version of the release, for example, 14.0.1
Step 5 Depending on your requirements, do one of the following:
• To view the list of resolved issues, select Fixed in these Releases from the Show Bugs drop down.
• To view the list of known issues, select Affecting these Releases from the Show Bugs drop down
and select Open from the Status drop down

 

Unfortunately,  the online bugsearch tool is now changed to https://bst.cloudapps.cisco.com/bugsearch, and the only option available to users is the the bug ID search field, and to be able to use the online tool, users must know the exact bug IDs:

 

cisco_bugsearch.PNG

 

 

The steps described in the above release note really could not be applied.

Can anyone share a hint on how to find known and resolved issues for a given version of release of AsynOS?

 

Many thanks

 

 

1 Reply 1

jas199931
Level 1
Level 1

No one experienced the same problem? 

Can anyone suggest a way to search something other than a bug ID must started with CSC ?
Can any Cisco staff please clarify this issue?