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Certmetrics tracking system shows no info on CCIE certification progress

Does anybody have a clue why certmetric online tool is not showing a CCIE recertification progress? There is zero info, and it is only when trying to display my CCIE status. For CCNA/CCNP etc. everything works great - can see my CE credits, my exams...

 

For CCIE status I am getting this message (certfications->expand active certifications->CCIE):

"certification progress for this certification track is not handled in this system"

 

Which is really strange - I mean - what other system is there? None, I guess. Where else I should track the progress? So this must be some kind of a bug.

Also, I asked my colleague who is also a CCIE and he is getting the same error message as me. I have opened a case with the certsupport team but so far they were not able to help me. Their answers are along the lines "all is fine don't worry" but I would like to see this fixed and see the progress by myself.

 

Anybody has similar problem?

3 Replies 3

JLBerlanga
Level 1
Level 1

Hi Bojan, did you got help for this? I have the same issue, not even the CEs are showing. And I already had them

lliska
Level 1
Level 1

Based on the information found here:

https://www.cisco.com/c/en/us/training-events/training-certifications/recertification-policy.html#~certification-cycle

you can find your CCIE recertification progress on different (= non-certmetrics) CCIE/CCDE Tracker tool: 

https://ccie.cloudapps.cisco.com/CCIE/Schedule_Lab/CCIEOnline/CCIEOnline

Just roll the mouse pointer over "?" icon beside the Dashboard > "Your next CCIE Recertification due by XX/XX/XXXX"

Thank you lliska, that worked

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