Cisco NetAcad Website not Working

[Yasser Mobarki]

I'm trying to access Cisco networking academy online, but it keeps loading endlessly

I have tried to log in with another computer in another network it works fine, but in my own computer and my own network the website not working.

Anyone have the fix for this issue ?

[Martin L]

try incognito mode and/or different browser; also try clearing cookies and cache with Ctr+Shif+Delete

Regards, ML
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[Yasser Mobarki]

i have tried another browser also i have tried with linux.

same issue.

[skwizo]

did you find a solution, i have the same problem and i do not understand why

[Blue_Bird]

Hello Yasser Mobarki,

If you are having trouble loading the Cisco NetAcad page, you can try these steps:

Update your software: Make sure you have the latest version of Packet Tracer , Java and Browser

Restart your computer: Try restarting your computer

Reload the login page: Right click in the login window and reload the page

Check your browser settings: Make sure JavaScript is enabled

Check your automatic downloads: On the Netacad site, click the padlock in the address bar, then go to Settings and change the automatic downloads setting from Ask user to Allow

Best regards
******* If This Helps, Please Rate *******

[Cloduyia]

this method is not working at all I need help.

[jlee186]

I am having the same problem. I have rebooted my computer. I have tried Firefox and Chrome. I have deleted the cache.

I had the problem for 4 days, and it started working yesterday. Now, this morning, it is right back to constantly reloading.

[Kariii]

This is happening on Macbook. OS Sequoia 15.2, updated yesterday. Javascript enabled. I have dumped my cookies repeatedly, restarted my browser, restarted the computer. I have tried on Safari, DuckDuckGo, and Chrome browsers. I have enabled downloads for this web page on Chrome. No change in behavior. It continues to loop through steps to load the page.

Any other suggestions?

[Kariii]

On your Mac, choose Apple menu > System Settings, click General in the sidebar, then click Date & Time on the right. (You may need to scroll down.) Turn on "Set time and date automatically," click Set, then enter a network time server for your region. Turn on "Set time zone automatically
using your current location."

[martforge]

I encountered the same problem. I'm using Parrot OS, and changing to the correct timezone solved the issue.

[udayakeerthi247]

It  is working for me  thank you 

[walebalogun012]

Thank you. It worked for me, issue was caused due to timezone.

[weatherto4]

I am having the same problem. I have rebooted my computer. I've tried Chrome and Firefox. I have deleted the cache.
I had the problem for 4 days, and it started working yesterday. This morning, it is back to reloading on a regular basis.This will problematic in acessing the website.

[GhimireHimal7]

My page of netacad just keeps on loading after crediantials entered from the login page and only continuously reloads its saddening me and lessening my motivations to learn. its a big hassle now i am more researching for it to be fixed than where i actually would like to bang my head learning some contents within it. its booring man now.

[darrenlehman]

Hello Cisco Community,

It sounds like the issue may be related to your computer’s browser settings, DNS, or cached data—try clearing your cache, switching browsers, or using a VPN. Since it works on other networks, your home internet or device could be blocking something essential. Meanwhile, if you're taking a break from troubleshooting, I recommend checking out TV Latino, a free streaming app where you can enjoy live channels and entertainment on your mobile while the Cisco NetAcad site sorts itself out.

Best Regards!!