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Problems logging into Networking Academy

LMCGONIG
Level 1
Level 1

Hi.  I'm trying to log into the Cisco Network Academy and have created a login as required.  However, I have not been successful logging in as I keep getting the error message below.  Regardless of what I try as advised in the message below, I still can't log in.  Also, I don't seem to be receiving emails on the email address that I have registered with the Cisco Network Academy.  Any assistance would be greatly appreciated.

"Sorry, we can't find a NetAcad account associated with this Cisco account.

Let us help you get back on track.

If you already have a NetAcad account, please log out and log back in with the email address you used for Networking Academy.

If this doesn't work, please visit the login help page for tips and to get support.

To learn more about Cisco Networking Academy and to create an account, please visit at our home page."

2 Replies 2

check with netacad support team.

 

https://www.netacad.com/not_supported_lang

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

Hi Kasun.  Thank-you for responding.  Unfortunately the link you provided doesn't take me anywhere productive (pls see attached) and my problem has still not been resolved.

 

Thanks again

Laurence