bypass code not working

[thumpertwin]

we have ODNS for our school but we in I.T. need to bypass blocked pages to evaluate them before white listing.

Previously I had a proxy backdoor so just changed connection settings in the browser to bypass our normal service provider internet link

as the admin I have

1. entered myself not to be blocked by ticking me on the drop down list

and also

2. created a bypass code for all pages

nothing works . Why?????

yes checked setting does allow blocked menu option and of course is enabled to allow

have logged this direct with ODNS support 2 days ago , still waiting for an answer

[rotblitz]

"have logged this direct with ODNS support 2 days ago"

Did you get an automatic e-mail confirmation with the ticket number after minutes?  If not, something went wrong.  If you can't find the notification in your spam folders, try to contact OpenDNS by other means, e.g. via phone.  As far as I know, Enterprise users have phone support too.

[cheeber]

i cant get bypass to work.  my name shows up on bypass, but my computer is still filtered.  there used to be a utility i needed to run so it would know that my computer was the bypass computer .  i dont have this utility on the computer and cant find it.  rounter is netgear r6200

[rotblitz]

This thread was related to the bypass feature of OpenDNS Enterprise/Umbrella, not to the bypass account feature of Netgear LPC.

You better look here: https://support.opendns.com/forums/21313122-Netgear-Live-Parental-Controls

If your problem has not been answered already for the same question, raise this as a new thread ("Ask a Question") in the Netgear Live Parental Controls section.