Can someone from the opendns team please contact me? I'm getting the "this network already exists" error and I need the IP cleared. There seems to be no other way to contact support. Thank you.
Forum Posts
OpenDNS Updates using OpenDNS Updater v2.2.1 are now consistently unsuccessful. I have received 5 new IP address updates from the ISP, and each one has given me the same error - "Your IP address is taken by another user". I tried manually adding the ...
I would like to change my primary email address.I did this at https://dashboard.opendns.com/myaccount/email and clicked on the confirmation link that was sent to me by email. I was then taken to the account overview page, but the email address is sti...
Cannot load any support docs for OpenDNS on Chrome, Firefox, Edge etchttps://support.opendns.com/hc/en-us/sections/206253647-Computer-Configurationhttps://support.opendns.com/hc/en-us/sections/206253667-Individual-Router-Configurations
Hi Team,My ISP got changed but I am not able to add the IP in OpenDNS account as getting error message that "IP already exist" but there is no IP under my account, I deleted all the old ones.It seems some other old account has my IP tagged, can you h...
About 2 months ago we moved the server of mantagifts.com to a new ip address: 57.130.30.42This domain already exists for more than 10 years and is a stable B2B webshopHowever somehow OpenDns does NOT propagate the A record properly (all other authori...
Hi,I just found out that the opendns servers I use are not allowing intune.microsoft.com to be resolved. i checked in my account and nothing is blocking this URL and via Google Servers it is resolving. Now i want to keep using the OpenDNS servers (20...
I work for a school and I just set up the Open DNS and trying to add a network. I get a "Network already exists", which I assume a predecessor of mine set one up long ago. I tried two different support emails and both bounced back stating my email...
Just received a new router from my ISP which seems to have changed my home IP. As I was trying to update my network in OpenDNS settings, I noticed the pop up "your IP address is taken by another user" in my OpenDNS updater. I also can't add this new ...
Hi, I already added my fix public IP address to an OpenDNS account, but I don't have access to that account and now I have this error message when I try to add the IP address to a new account: Network already exists. How can I fix it? Best RegardsPat...
Good morning,I have an account with openDNS. I successfully added one of my networks, but I can't add the second oneThe system tells me the network already exists. I may have added this network many years ago, but now it shouldn't be associated wit...
When i try and add my network using the IP that opendns says im on, it says: Network already exists.Im guessing this is because my broadband provider (like most) is on DHCP and it's from someone else and never got released. Can it please be released ...
Resolved! IPV6 not filtering
I get different IP address results depending on which DNS server I use. My OpenDNS settings filter pornography. I've tried using the OpenDNS Check a Domain and it shows porn.com as tagged with pornography. However, DNS lookups are different dependin...
I've verified that my IP matches what is in my opendns dashboard. I've marked www.proxpn.com as Never Block. But still don't have access. It's definitely been more than 3 minutes. I only have one network defined and it matches the IP I'm seeing in...
I had a few domains blocked. I attempted to unblock them. All but one allowed me to unblock. I can block and unblock every other domain even now that I still cannot unblock this specific one.
