Network already exists

[lorenzo-zeni]

Good morning,
I have an account with openDNS.  I successfully added one of my networks,  but I can't add the second one

The system tells me the network already exists. I may have added this network many years ago, but now it shouldn't be associated with any account. How can I fix this?

[Enes Simnica]

morning @lorenzo-zeni If the system says the network already exists, it’s probably still linked to another (or ur old) account. U’ll need to contact OpenDNS support to have them release it so you can add it to your current account....

hope it helps!

-Enes

[lorenzo-zeni]

Hello, thank for your replay. The question is: how to contact the OpenDNS support? i can't find where

[brhardcastle]

I have this same issue as well. Can a Cisco employee please help?