Password

[jgraham11]

To login in on website my password works but if I go to use the DNS updater program it tells me there's a problem verifying my info.  Why is that?

[rotblitz]

Ensure that your password does not contain special characters reserved for URL encoding/escaping.

[jgraham11]

password only has letters and numbers.  Well I wasn't getting my email after changing the DNS.  After I set it back to the original I started getting my mail again.  Something isn't working for me so I'm not going to change my DNS

[rotblitz]

It seems your other e-mail provider treats OpenDNS e-mails as spam.  Check your spam folders and ensure that you provided a correct and working e-mail address.

You can check the update function with this URL in a browser to see if it's your password or something else causing problems:

https://updates.opendns.com/nic/update?hostname=NetworkLabel

Replace NetworkLabel by your network label from https://dashboard.opendns.com/settings/

If you're still facing problems, raise support ticket with OpenDNS.  Staff must check your account.