Problem loading c3500XL CMS

[jealvarez]

We have a c3524 switch running IOS version 12.0(5)WC5 where the CMS does not appear to load properly. A message "cisco/dsbu/cms/main/CMS notinited" comes up after the login screen followed by a "Loading Java Applet ..." that never ends. Tried on systems with different Java plugins from 1.4.1_02 to 1.4.2_05 with the same result. Any suggestions?

[milan.kulik · Accepted solution]

Hi,

"To avoid performance and compatibility issues, do not use Java plug-ins later than Java plug-in 1.3.1."

See 12.0(5)WC5 Release Notes on

http://www.cisco.com/univercd/cc/td/doc/product/lan/c2900xl/29_35wc5/ol256201.htm#33861

Or you could try the new CMS-Plug-In

http://www.cisco.com/pcgi-bin/tablebuild.pl/CMS-Plug-In-Win-1-2?

Regards,

Milan

[jealvarez]

Thanks for your suggestions.

After installing the new CMS plug-in, the same error message keeps coming up.

We can't go back to Java 1.3.1 since we run other applications that require 1.4. The CLI works fine for us but it is unfortunate that the CMS doesn't work with current Java versions.

[milan.kulik]

Hi,

what about upgrade the switch to the latest IOS version?

I'm running IOS 12.0(5)WC8 on my WS-C3548-XL and CMS works fine on my PC with CMS plugin and Java Se 1.4.0_01 and 1.4.1_02 installed.

Another possibility:

Have you tested on another PC with Java 1.3.1 that CMS works correctly? HTML support might be not correctly installed on your switch.

Here is the list of /html directory on my Cat3548XL running 12.0(5)WC8:

switch#cd html

switch#dir

Directory of flash:/html/

4 -rwx 3988 Jul 30 2003 13:39:35 homepage.htm

5 -rwx 1392 Jul 30 2003 13:39:35 not_supported.html

7 -rwx 9449 Jul 30 2003 13:39:36 common.js

9 -rwx 22152 Jul 30 2003 13:39:37 cms_splash.gif

10 -rwx 1211 Jul 30 2003 13:39:37 cms_13.html

11 -rwx 2823 Jul 30 2003 13:39:37 cluster.html

12 -rwx 4226 Jul 30 2003 13:39:37 Redirect.jar

13 -rwx 9785 Jul 30 2003 13:39:37 c4v4_disc.sgz

14 -rwx 954999 Jul 30 2003 13:40:18 CMS.sgz

15 -rwx 58784 Jul 30 2003 13:40:21 CiscoChartPanel.sgz

16 -rwx 39500 Jul 30 2003 13:40:22 cms_boot.jar

Regards,

Milan