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After adding exception...Clean Access popup happens continous

nagel
Level 1
Level 1

This has been an on going issue over several versions of NAC (IB).... Currently running 4.7.2

Whenever I set up a clieny as an exception (bypass posture assessment) - that client is able to get past the NAC but he/she will always get a popup screen that states that the host is good to go (or something to that effect).  There is an ok button but once clicked the popup immediately re-appears.  The only way to make it stop is to right click on Clean Access tray icon and select exit.  I goota believe that more people are seeing this than just me.  Any help would be greatly appreciated.  Thanks in advance

2 Replies 2

jsidwell
Level 1
Level 1

Did you add this client to the Exemption, or to the filtered list?  I have seen this happen in my own environment when I mistakenly added the MAC to the "Exempt Device" list instead of the "Filters" list.  Hope this helps.

This issue is for machines added to the "Filters" list with an action of "Allow" checked.