Re: Boot Error on VPN3005 - Boot cycle - Rel. 3.5.2

r.stadtlander · ‎06-18-2002

After applying a new configuration file and rebooting a VPN3005 concentrator the system hangs while initializing. It cycles through boot process and restart every 10 sec. Is there a boot recovery strategy? Is it a hardware failure?

It produces the following console output before rebooting:

cStarting power-up diagnostics...

...

pSH+ Copyright (c) Integrated Systems, Inc., 1992.

Cisco Systems, Inc./VPN 3000 Concentrator Version 3.5.2.Rel Feb 14 2002 14:39:43

Features:

Initializing VPN 3000 Concentrator ...

>> Malloc() failed - CPC = 0x00456BB0 TID = 0x00020000 Buffer = 0x00000020 Size = 170

*****************************

**** Assertion occurred! ****

*****************************

Crash Time: 06/18/2002 12:55:30 (up 0d:0h:0m:5s)

Start Time: 06/18/2002 12:55:25

>> Malloc() failed - CPC = 0x00456BB0 TID = 0x00020000 Buffer = 0x00000020 Size = 17

Assertion: "0" failed, in file memory.c, line 274

Bootcode:

Altiga Networks/VPN Concentrator Version 2.2.Rel Mar 22 2000 09:59:28

Software:

Cisco Systems, Inc./VPN 3000 Concentrator Version 3.5.2.Rel built by vmurphy on Feb 14 2002 14:39:43

Loader:

Cisco Systems, Inc./VPN 3000 Concentrator Series Version 3.0.Rel Feb 26 2001 11:12:30

Exception Type: 0x00000100/Assertion was taken from 0x00456B4C SP = 01FF8050

Callers PC level 1 = 0x00456A78 SP = 01FF8068

Callers PC level 2 = 0x00456BB0 SP = 01FF8080

Callers PC level 3 = 0x00135C24 SP = 01FF8090

Callers PC level 4 = 0x0013069C SP = 01FF80C0

Callers PC level 5 = 0x00130DC8 SP = 01FF80E0

Callers PC level 6 = 0x0013121C SP = 01FF8230

Callers PC level 7 = 0x00131F14 SP = 01FF8248

Callers PC level 8 = 0x0005AD50 SP = 01FF8290

End of stack frame(s)

CR =20000804 XER =00000000 LR =00456BB4

CTR =0006EFD0 MSR =0000B930

R0 =00456BB4 01FF8050 006AF3D0 00000000 01FF7E58 0006E128 007A8EF0 008668BC

R8 =00000008 FFFFEEFB 00000000 00000001 80000000 007822E4 00000000 00000000

R16 =00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

R24 =007DB0A0 008962C4 01FF85D4 01FF80E8 01F9263E 00135C24 000000AA 00000000

IP =00456B4C-00456B4C: 83C10010

Assert Registers:

R0 =00456A58 01FF8050 006AF3D0 00000058 00003930 FFFF7FFF 0000B930 00000000

R8 =00008000 00000000 800002F8 00000007 007A8784 007822E4 00000000 00000000

R16 =00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

R24 =007DB0A0 008962C4 01FF85D4 01FF80E8 007313E0 00456BB0 000000AA 00000000

Rebooting VPN 3000 Concentrator...

Resetting System...

Boot-ROM Initializing...

Boot configured 32Mb of RAM

jspeegle · ‎06-19-2002

I am having the same problem. I have configured 70 LAN-to-LAN tunnels on one 3005 Concentrators and 60 on another, both producing the same error when rebooted. The only way to recover is to set everything to defaults and reconfigure. I am currently working with Cisco on this issue. At first they told me that the device didn't have enough memory to handle the load. However, after talking to pre-sales and questioning their advertising claims (All Cisco liturature claims that the VPN 3005 Concentrator will handle 100 LAN-to-LAN tunnels) I was escalated within TAC. I will let you know what I find out.