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CSA agent wont registered with CSA MC

adek.mussin
Level 1
Level 1

Hi Sir,

Currently i'm trying to install CSA Agent to connect to Cisco VMS.2.2 CSA MC. The agent is installed but it wont registered with MC, The agent knows the MC (VMS server) but on the registration date it says The CSA is not registered to any MC, and from the log file i found :

[Csamanager]: conn_check: Failed to reach mgmtserver cil-vms:443 via HTTPS. Will try again in 12 secs

[Csamanager]: conn_check: ip config: ok

[Csamanager]: conn_check: dns : resolved mgmtserver name cil-vms

[Csamanager]: conn_check: https : mgmtserver is not reachable via https

[Csamanager]: conn_check: finished

[Csamanager]: Failed transaction, url=https://cil-vms:443/csamc/agent, curlerr=35 (SSL: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed). SSL negotiation failed. Please make sure that: 1. The agent's or the server's date-time is set accurately, and 2. The current CA cert that signed the server's cert is in the agent cfg directory?

[Csamanager]: SSL negotiation failed. Please make sure that: 1. The agent's or the server's date-time is set accurately, and 2. The current CA cert that signed the server's cert is in the agent cfg directory?

[Csamanager]: Registering with server cil-vms, Failure (1)

[Csamanager]: Will retry to register in 10 sec

[Csamanager]: Failed transaction, url=https://cil-vms:443/csamc/agent, curlerr=35 (SSL: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed). SSL negotiation failed. Please make sure that: 1. The agent's or the server's date-time is set accurately, and 2. The current CA cert that signed the server's cert is in the agent cfg directory?

[Csamanager]: SSL negotiation failed. Please make sure that: 1. The agent's or the server's date-time is set accurately, and 2. The current CA cert that signed the server's cert is in the agent cfg directory?

[Csamanager]: Registering with server cil-vms, Failure (1)

[Csamanager]: Will retry to register in 10 sec

Do i have to do something with the CA certificate?

Please help

Thanks

1 Reply 1

david.daverso
Level 4
Level 4

check the CSAMC licenses. Do you have desktop licenses? do you have server licenses? What OS are you attempting to register?