Error message - Managed Services not enabled on CSPM host

[senthil]

Hi

I hv a 4210 sensor & PIX 525 (v6.1) and facing problems with shunning. Even though It detects & reports the signature pattern to CSPM, the shun command is not issued to pix. The managed service is running on Sensor.

When I goto tools --> Network Device option in CSPM--> tools --> view sensor events --> Database I get the following message.

Service not enabled

Sorry,, Host "cspm" does not hv the proper service

enabled.

But the sensor shows the managed PIX device status as active.

[stleary]

If the sensor shows the PIX as active, it should be able to perform shuns.

Unlike routers which use ACLs to shun, the pix shuns via the 'shun host'

command. You can verify a shun is in effect by connecting to the pix via

ssh session, and executing the command 'show shun' from the enable

prompt.