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FAILED TO LOAD CAMERA FEED. ERROR MESSAGE 402. AUTHORIZATION EXPIRED.

Kim Armstead
Level 1
Level 1

For the second morning in a row, I've come to work to find an entire installation down.  The error (in the title of this discussion) is displayed when I attempt to access a camera feed.  I rummage around, trying to find something in the camera configuration or the server setup that might be a problem, but I don't find anything.  Eventually, the cameras come up on their own.  What's causing this error?  What is the resolution?

Any assistance you could offer would be greatly appreciated.

Thank you,

ka

2 Replies 2

Anil VAROL
Level 1
Level 1

Hi Ka,

It is about time settings. How did you configure time ntp settings?

Anil Varol

Sent from Cisco Technical Support iPhone App

yes...this issue is because of NTP sync issue.