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Beginner

Problem logging in the ACS appliance

We have a problem logging in the ACS appliance.

The ACS is integrated with our AD, where we use our accounts to manage the appliance.

Upon checking the logs, we got the following, please see screen shots below.

ACS version 5.4

acs5.4.png

Everyone's tags (1)
5 REPLIES 5
Beginner

Problem logging in the ACS appliance

bump. help pls.

Beginner

Problem logging in the ACS appliance

anyone encountered this problem with their UCS or ACS?

Enthusiast

Problem logging in the ACS appliance

I never see this problem, but you can Check the check box to add the ACS database to your threshold configuration.

Contributor

Problem logging in the ACS appliance

Hello Geoffrey

FYI

While   trying to join ACS to the AD domain, ACS and AD must be   time-synchronized. Time in ACS is set according to the Network Time   Protocol (NTP) server. Both AD and ACS should be synchronized by the   same NTP server. If time is not synchronized when you join ACS to the AD   domain, ACS displays a clock skew error. Using the command line   interface on your appliance, you must configure the NTP client to work   with the same NTP server that the AD domain is synchronized with.

Beginner

Problem logging in the ACS appliance

Hi Muhammad
THanks for the info.

Do you think that the error was caused because of unsynchronized time between the AD and the ACS?