RV180 PPPoE Enable Failed

[kevinfengminsiang]

Hi,

I am connecting the RV180 to a Huawei Echolife HG850a ONT via PPPoE, dynamic IP address from ISP.

However, error message shows:

Fri Apr 19 02:54:15 2013(UTC) [rv180][System][NONE] pppoeMultipleEnableDisable: pppoe enable failed

Fri Apr 19 02:55:16 2013(UTC) [rv180][System][NONE] pppoeMultipleEnableDisable: pppoe enable failed

I am not able to get the RV180 to logon via PPPoE and get its dynamic IP.

Firmware is version 1.0.2.6,

tried resetting to factory defaults, still the same.

thanks.

[The_Peacedog]

Hi, Is the modem bridged or is it also setup via PPPoE?

[hffreitag]

I've the same problem when trying ro connect to my isp (Telekom Germany t-online account). The used modem is a Telekom Speedport 221 manufactored by "Sphairon".

The WAN Led lights, this means the physical connetion between the modem and the RV180 is OK. The wizzard does not detect the modem neather it works in PPPoE mode, but the above error info is shown in the log. The modem documentation says "Bridge Modem".

My older Cisco RVL200 does work with the same modem and cable in PPPoE Mode.

The Formware Version is 1.0.0.1.

[kevinfengminsiang]

Hi Henner Freitag,

Your firmware on the RV180 is 1.0.0.1. It is a very old version.

please try updating to the newer version 1.0.2.6.

[hffreitag]

Hi Kevin Feng,

I did now update to 1.0.2.6 (it was 1.0.0.30 not 1.0.0.1 - my mistake, sorry) but the results are still the same. Resetting the RV180 to factory defaults, resetting (power off/on) the modem did'nt change anything. The "Setup Wizard - Check Connection" times out and states "Error: Internet Gateway not Detected". Configering the router to PPPoE with correct user-id and password of my isp gives the following in the log when trying to connect:

Sat Jan  1 00:36:07 2011(GMT) [rv180][System][NONE] pppoeMultipleEnableDisable: pppoe enable failed

Sat Jan  1 00:36:16 2011(GMT) [rv180][System][NONE] pppoeMultipleEnableDisable: pppoe enable failed

Sat Jan  1 00:36:54 2011(GMT) [rv180][System][NONE] pppoeMultipleEnableDisable: pppoe enable failed

Sat Jan  1 00:37:21 2011(GMT) [rv180][System][NONE] pppoeMultipleEnableDisable: pppoe enable failed

For it looks like eather a general problem of the RV180 to talk to this kind of modem or there is a hardware problem with the RV180.

So I will use my old RVL200 and return the RV180.

Thanks for your help

[kevinfengminsiang]

Let me explain a bit more about my case here.

My ISP is Telekom Malaysia and Service is Unifi - Fiber-To-The-Home (FTTH).

The service is "terminated" by a Huawei HG850A Optical Network Terminator (ONT).

The ONT then needs to be connected to a 802.1Q VLAN capable PPPoE router to split VLAN ports 500 and 600. 500 for Internet stream and 600 for IPTV stream.

Our ISP provides us with a dlink DIR-615 router that will work fine with the above setup.

But that Dlink DIR615 is not enough as I would like to connect to other site offices with cisco VPN, namely using Cisco RV042, RV082.

So I need to know what is wrong with the RV180 or is it a problem with my configuration.

Other people from malaysia have been configuring their other routers with no problem as below:

http://klseet.com/index.php/tl-wr1043nd-ver18/setup-for-unifi-10031-rc6

http://klseet.com/index.php/setup-walk-through/setup-for-unifi

thank you

[The_Peacedog]

Could you provide some screenshots of your configurations?

[mustaqiimuhar]

Same issue here. Any luck on how we could get this working?