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Announcements

Helping our customers and partners thru this COVID-19 Pandemic. As we navigate thru this unprecedented situation, Cisco’s strength lies in its technology and compassion for our employees, Customers, and Partner. Read CEO Chuck Robbins Blog on the COVID-19 (coronavirus) update, and view Cisco’s WebEx collaboration announcement.

Online Chat Support
Cisco Small Business Product Warranty and Services Support Online Chat

Cisco Online Chat Support provides live, real-time technical support for Cisco Small Business products through a web chat session with a Small Business Support Center engineer during local business hours.

  • Telephone and online chat support are available with standard warranty for one year from date of purchase, and can be extended with the Smart Net Total Care Support Sevice
  • Expedite your product warranty and service contract support experience:
  • Have your active Cisco.com user ID ready. If you do not have a Cisco.com user ID, please register for one.
    • Have your product serial number(s) available.
  • For service contracts have your contract number available.
Chat is only available for the following products:
For all other support inquiries click here.
Small Business community Righttrail
Cisco Partner Design Support

Cisco Small Business Partner Design Support offers access to a team of engineers focused on Cisco Small Business products best practices to our partners.  For more information and to access the Partner Design Online Chat, click here. (partner login required)