Helping our customers and partners thru this
COVID-19
Pandemic. As we navigate thru this unprecedented situation, Cisco’s
strength
lies in its technology and compassion for our employees, Customers, and
Partner.
Read CEO Chuck Robbins Blog
on the COVID-19 (coronavirus) update,
and view Cisco’s WebEx
collaboration
announcement.
Online Chat Support
Cisco Small Business Product Warranty and Services Support Online Chat
Cisco Online Chat Support provides live, real-time technical support for Cisco Small Business products through a web chat session with a Small Business Support Center engineer during local business hours.
Telephone and online chat support are available with standard warranty for one year from date of purchase, and can be extended with the Smart Net Total Care Support Sevice
Expedite your product warranty and service contract support experience:
Have your active Cisco.com user ID ready. If you do not have a Cisco.com user ID, please register for one.
Have your product serial number(s) available.
For service contracts have your contract number available.
Chat is only available for the following products:
Cisco Small Business Partner Design Support offers access to a team of engineers focused on Cisco Small Business products best practices to our partners. For more information and to access the Partner Design Online Chat, click here. (partner login required)