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Cisco Small Business Product Warranty and Services Support Online Chat
Cisco Online Chat Support provides live, real-time technical support for Cisco Small Business products through a web chat session with a Small Business Support Center engineer during local business hours.
- Telephone and online chat support are available with standard warranty for one year from date of purchase, and can be extended with the Smart Net Total Care Support Sevice Expedite your product warranty and service contract support experience:
- Have your active Cisco.com user ID ready. If you do not have a Cisco.com user ID, please register for one.
- Have your product serial number(s) available.
- For service contracts have your contract number available.
Chat is only available for the following products:
- Cisco Small Business RV Series Routers
- Cisco Small Business SG/SF Series and Cisco Business (CBS) Series Switches (Excluding Meraki and Catalyst models)
- Cisco Small Business Wireless Access Points (100, 300, and 500 Series only) and Cisco Business Wireless (CBW) Solutions
- Cisco Small Business FindIT Network Management and Cisco Business Dashboard (CBD)
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