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MX Malware Blocking

AVIF
Community Member

Is anyone else seeing large amount of Malware blocking on their MX?

W32.975C0D48C4.RET.SBX.TG

ArchiveFile

Is this a false positive related to Microsoft ?

43 Replies 43

dipenrathod1997
Level 3
Level 3

Here's what we got from Meraki Support:

Greetings,

Thank you for contacting Cisco Meraki Technical Support.

I would like to inform you that we are aware of the recent issue where a Microsoft update is being flagged as malicious by the AMP service on the MX platform. Our development team has been alerted and is currently investigating the matter. For updates on the progress of the investigation, please refer to this link: https://community.meraki.com/t5/Security-SD-WAN/MX-Malware-Blocking/m-p/191266#M44553. We will keep this thread updated as soon as we have more information on whether this is a false positive or not.



Thanks,

Jason Wu
Cisco Meraki Technical Support

dipenrathod1997
Level 3
Level 3

.

That one is from 2019.

image.png

ClockN
Community Member

Had thousands of these this morning. Every Windows machine sending through the firewall.

TODD BEERS
Level 2
Level 2

We're still incrementing

image.png

Jameson2
Level 2
Level 2

We are now getting a new alert for the below file. Anybody else?


Source Location: b.c2r.ts.cdn.office.net

File: i640.c2rx (W32.7B9E2002CA.RET.SBX.TG)

SHA256: 7b9e2002cacef4817353464f9845e294845daef8b28adeab55e76b3c8278ff18

Same here Jameson

We are also following this new issue on this post: 2nd Malware Detected - i640.c2rx - The Meraki Community

Jameson2
Level 2
Level 2

Wanted to follow up here to see if others are experiencing the same thing we are. (tagging @ConnorL1 from Meraki)

Meraki marked the issue as "Resolved" on this post [RESOLVED] Security Center False Positive Alert - April 13th 2023 - The Meraki Community

However, we have had a total of 3 files that triggered Malware alerts today. So far 2 of the 3 are showing as "Clean" in the dashboard.

Ultimately, I'm trying to determine if this "resolution" is for all of the files or just the two currently marked as "clean"?

File 1: [CLEAN] W32.7F4CBDDDA2.RET.SBX.TG - 7f4cbddda24faf170473706c062c8957d6bb422b285013c932c61e8dd4efb381


File 2: [MALICIOUS] W32.0E9CF9601C.RET.SBX.TG - 0e9cf9601c14abd31bb02adfa0986ceb78af596cbd991e6cad89fe80ea959abd


File 3: [CLEAN] i640.c2rx (W32.7B9E2002CA.RET.SBX.TG) -- 7b9e2002cacef4817353464f9845e294845daef8b28adeab55e76b3c8278ff18

Following up.. All 3 files are now marked as clean and have fallen out of my alerts. For me, this issue appears to be completed "resolved".

TODD BEERS
Level 2
Level 2

Yep. It went completely retrospectively clean. It's a good day after all.