MX95 initial setup issues.

[vechavez16]

I'm using the same internet connection I always use to configure our MX67's and I haven't had any issues with those before but now that I'm trying to configure an MX95 I keep getting this same error. There is no firewall blocking or filtering anything here, like I said the mx67's work just fine with this connection.

I read in the community that this is a know issue ad it can be solved only by meraki Support. Has someone had this same issue?

This security appliance is not connected to the Cisco Meraki cloud.

Make sure you can send outgoing traffic to TCP port 7734 through your firewall.

[Ryan_Miles · Accepted solution]

DHCP or static IP? Have you tried a factory reset?

[vechavez16]

I have tried both and none of them worked. I have not tried the factory reset. I'll try it and will update the post.

Thanks!

[Ryan_Miles]

also which wan port are you using? a copper port of SFP?

[Ryan_Miles]

looks like it's online now 👍

[vechavez16]

The factory reset made it work!!!

Thanks!!!