The issue may be due to the cable mismatch to the smart serial interface .The 1-port serial WIC has a DB-60 serial port, whereas the 2-port serial WIC have Cisco smart serial ports. Use the correct cable for your serial WIC.
The serial cable attached to a smart serial port determines the port's electrical interface type and mode (DTE or DCE).
For further information verify the below URL:
http://www.cisco.com/en/US/products/hw/modules/ps2641/products_installation_guide_chapter09186a008007cb4a.html
Also check whether u r receing the clock to the router DTE interface