Client has a C2801 router with the following interfaces:
2 FastEthernet interfaces
2 ISDN Basic Rate interfaces
2 ATM interfaces
1 terminal line
1 Virtual Private Network (VPN) Module
1 DSP, 8 Voice resources
1 cisco service engine(s)
Client is constantly having slow performance issues when trying to access the application from a remote VPN server.
I've had them isolate the line and I did a clear counters on all interfaces.
After 6 hours of no internal activity I had a look at the stats and there are 1190 total drops for the ATM interface and 0 drops for all other interface.
unfortunately I cannot perform a ATMloop test as I'm not in the vicinity of the router (it's in the northern territory of Australia and I'm in the southwestern of Australia).
Before I have the interface exchanged I would like to get some input from others first to either confirm my findings or dispute it.
ki-darwin#sh dsl int
ATM0/1/0
Alcatel 20190 chipset information
ATU-R (DS) ATU-C (US)
Modem Status: Showtime (DMTDSL_SHOWTIME)
DSL Mode: ITU G.992.5 (ADSL2+) Annex A
ITU STD NUM: 0x03 0x2
Chip Vendor ID: 'STMI' 'BDCM'
Chip Vendor Specific: 0x0000 0xA1F2
Chip Vendor Country: 0x0F 0xB5
Modem Vendor ID: 'CSCO' 'BDCM'
Modem Vendor Specific: 0x0000 0x0000
Modem Vendor Country: 0xB5 0xB5
Serial Number Near: FOC11304VLKCISCO73993206
Serial Number Far: Chip ID: C196 (0)
DFE BOM: DFE3.0 Annex A (1)
Capacity Used: 98% 100%
Noise Margin: 6.5 dB 6.0 dB
Output Power: 18.5 dBm 12.0 dBm
Attenuation: 44.0 dB 27.0 dB
FEC ES Errors: 0 388683
ES Errors: 1 6540
SES Errors: 1 11
LOSES Errors: 1 0
UES Errors: 0 41965
Defect Status: None None
Last Fail Code: None
Watchdog Counter: 0x8D
Watchdog Resets: 0
Selftest Result: 0x00
Subfunction: 0x00
Interrupts: 8299 (0 spurious)
PHY Access Err: 0
Activations: 1
LED Status: OFF
LED On Time: 0
LED Off Time: 0
Init FW: init_AMR-3.0.014_no_bist.bin
Operation FW: AMR-3.0.014.bin
FW Source: embedded
FW Version: 3.0.14
DS Channel1 DS Channel0 US Channel1 US Channel0
Speed (kbps): 0 10817 0 1020
Cells: 0 7572979 0 177251803
Reed-Solomon EC: 0 13462 0 1963266
CRC Errors: 0 10033 0 10452
Header Errors: 0 10147 0 15432
Total BER: 0E-0 4898E-9
Leakage Average BER: 0E-0 2525E-8
Interleave Delay: 0 0 0 15
ATU-R (DS) ATU-C (US)
Bitswap: enabled enabled
Bitswap success: 0 0
Bitswap failure: 0 0
LOM Monitoring : Disabled
DMT Bits Per Bin
000: 0 0 0 0 0 0 0 9 B C C D E E F E
010: E E E E F F E E E E E E E D C B
020: 0 2 2 3 5 6 6 7 8 9 9 A B B B C
030: C C D D D E E E E E F F F F F E
040: E E E E E E E E E E F 2 E E E E
050: E E E E E E E E E E E E E E E D
060: E E E E E E E D D D D D D D D D
070: D D D D D D D D D D D D D D D D
080: D D D D D D D D D D D D D C C C
090: C C C C C C B A 6 9 B B B C C C
0A0: C C C C C C C C C C C C C C C C
0B0: C C B B B B B B B B B B B 9 A A
0C0: 9 A B B B B A A A A A A A A A A
0D0: A A A A A A A A A A A A 9 A A 9
0E0: 9 9 9 9 9 9 9 9 9 9 9 9 9 8 8 8
0F0: 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8
100: 8 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7
110: 7 7 7 7 7 7 7 7 7 7 7 6 6 6 5 3
120: 0 5 6 6 6 6 6 6 6 5 5 5 5 5 5 5
130: 5 5 5 5 5 5 5 4 4 4 4 4 4 4 4 4
140: 4 3 4 4 4 4 3 3 3 2 3 2 3 2 2 2
150: 2 0 0 2 2 2 2 2 2 2 2 2 2 2 2 2
160: 2 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0
170: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
180: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
190: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1A0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1B0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1C0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1D0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1E0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1F0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
DSL: Training log buffer capability is not enabled
ATM0/3/0
Alcatel 20190 chipset information
Line has not yet been activated.
Modem Status: Down (DMTDSL_STOP)
DSL Mode: Unknown
Interrupts: 4126 (0 spurious)
PHY Access Err: 0
Activations: 0
LED Status: OFF
LED On Time: 0
LED Off Time: 0
Init FW: init_AMR-3.0.014_no_bist.bin
Operation FW: AMR-3.0.014.bin
FW Source: embedded
DSL: Training log buffer capability is not enabled
Thanks
Jon
