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High CPU utilization with Hulc LED Proccess using the most on C2960S HELP PLS

lunaparksydney
Level 1
Level 1

All my Cisco C2960S switches are showing high CPU utilization with Hulc LED Proccess using the most on C2960s. The worst one is below.

CPU utilization for five seconds: 71%/26%; one minute: 84%; five minutes: 89%
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
 148   554468322    28612836      19378 31.18% 33.66% 34.06%   0 Hulc LED Process
  96   137346871    26253282       5231  3.49%  6.05%  7.33%   0 HLFM address lea
 117    19325779     2429739       7953  1.19%  1.18%  1.16%   0 hpm counter proc
 203     9363251     6442795       1453  0.69%  0.62%  0.60%   0 Spanning Tree
 113     3074660    13958131        220  0.59%  0.26%  0.21%   0 hpm main process
  78     2474474    33933002         72  0.39%  0.22%  0.18%   0 RedEarth Rx Mana
 301     3417537     8138905        419  0.39%  0.30%  0.24%   0 VLAN Manager
 269     1180111     2492292        473  0.19%  0.09%  0.06%   0 Marvell wk-a Pow
 157     4491089      230051      19522  0.19%  0.23%  0.24%   0 HQM Stack Proces
 158     2137675      919160       2325  0.19%  0.11%  0.10%   0 HRPC qos request
 188      958553    26256370         36  0.09%  0.07%  0.06%   0 IP ARP Retry Age
  85      853684     2649941        322  0.09%  0.12%  0.12%   0 hrpc <- response
  61      637949    19678497         32  0.09%  0.06%  0.04%   0 DownWhenLooped
  77     1658164    11135033        148  0.09%  0.10%  0.09%   0 RedEarth Tx Mana
  98      809398    26428132         30  0.09%  0.08%  0.06%   0 HLFM address ret
 257      661131      115306       5733  0.09%  0.03%  0.03%   0 QoS stats proces

 

 

I've got different IOS version on the switchs.  Some are of the versions is listed below.

C2960S Software (C2960S-UNIVERSALK9-M), Version 12.2(58)SE2, RELEASE SOFTWARE (fc1)

C2960S Software (C2960S-UNIVERSALK9-M), Version 12.2(55)SE7, RELEASE SOFTWARE (fc1)

 

HELP Please.   

 

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the command "sh proc cpu sort | ex 0.00". 

 

Upgrade the IOS to 12.2(55)SE10.

Ashok Kumar
Cisco Employee
Cisco Employee

Hi,

The "hulc led" reflects the process of illuminating the LED across the stack and it also does not hamper the performance of the switch. 

Based on IOS version you're running in devices, looks like your devices hitting the bug CSCtg86211

https://tools.cisco.com/bugsearch/bug/CSCtg86211


- Ashok

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