05-10-2016 01:43 AM - edited 03-05-2019 03:59 AM
hello,
i' m facing to an issue, i have an ASR 1006, one root processor, two SIP card installed. the ASR is in alive. after some time one SIP has been desactivitated causing the loss of all my configuration put in gigabit ethernet and OC3 port. when i perform show log, i see no issue
i have relaoded the SIP card and it's up. but i'm concerned about such issue in the futur. how can i find the root cause ? and how can i fix this.
Best, your support will be appreciated
05-10-2016 01:24 PM
Hello,
Could you please share the below output:
- show platform
- show version
Regarding the issue, was the configuration lost when the SIP card was down or was it even when the SIP card came up.
Was the configuration saved before the SIP card reset?
Regards
Vinit
05-11-2016 12:32 AM
05-11-2016 05:34 AM
Hello,
Both the files seems to be same. Could you please attach the files again. Also, please share the show log output.
Regards
Vinit
05-11-2016 06:36 AM
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