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Problem with staying connected

SLORILEY1
Community Member

Can someone give me a better understanding of the difference between router and gateway? I thought the terms gateway and router were the same but this CISCO RVS4000 router has a place that you can tell it to be a "router" or a "gateway". The "help" for that setting was not helpful to this layman.

I'm trying to figure out why my router worked fine and I had no internet connectivity problems until Comcast up graded their modem to a Arris TG862G (combination wired-wireless modem-router) and now my Cisco router keeps getting disconnected from the internet, even thought it has a reserved IP address on the Comcast modem.

It's nice to be able to use the wireless portion for the cell phones and the laptops so I don't want to shut down the Modems router-gateway ability but the 5 towers, 2 printers and other machines run though a switch and the CISCO router. They need to be hard wired due to distance, connectivity and security. I was investigating this problem when I ran across this setting with nothing checked in either box and wondered if it could have a bearing on the problem. Considered checking 1 at random but I'd rather not have to reset the Cisco router back to new and reenter every thing.

1 Reply 1

Georg Pauwen
VIP Alumni
VIP Alumni

Hello,

what mode was the RVS4000 in when it worked with the Comcast ? Usually the provider device does the NAT. Your RVS4000 in router mode disables NAT, and you need another device to serve as the Internet gateway, which in your case would be the Arris. So my guess is you need router mode.