No device found for system IP - Vmanage Device API

[naresh16]

Hi,

I am trying to get the device details and utilize other APIs as well for v-manage. However I am getting the below error even though the system IP is available in the particular site of the tenant. Could anyone help?

{ "error": { "message": "Device data error", "code": "DEV0001", "details": "No device found for system IP <System IP of the device>" } }

[bigevilbeard]

@naresh16 can you share your code? This error can mean a few things, your syntax is wrong, api user permission, wrong api endpoint ... etc..

Thanks!

[naresh16]

@bigevilbeard Currently I am checking in postman and swagger url of our domain. Lets say I am using below API which requires device id as parameter.

 https://<domain>/dataservice/device/bfd/history?deviceId=<deviceId>

Before this, I have used j_security_check url to get session id. Using session id, I executed /dataservice/client/token to get token and used it in the above API endpoint for which I was getting the above mentioned error. But the device is available.

[bigevilbeard]

Thanks, it sounds like you are using the wrong identifier for the device in the API call. The endpoint https://<domain>/dataservice/device/bfd/history?deviceId=<deviceId> requires the vManage internal ID of the device (deviceId parameter), not its system IP. https://developer.cisco.com/docs/sdwan/20-16/create-bfd-history-list/

I always start with pulling the deviceId first (GET https://{vmanage-ip-address}/dataservice/device)

https://developer.cisco.com/docs/sdwan/device-inventory/

[naresh16]

@bigevilbeard Correct. But the /dataservice/device API is not showing me the device I need. It is showing me the devices of different sites which is not required. I also tried the API where Site Id need to provided as parameter. Still the device details is not showing up for the given site id.

[bigevilbeard]

Hmm I don’t understand why you don’t see the devices id when you list all the devices from that api? In theory it should show all devices, connected to the fabric.