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Unable to create controller certificate

AsifJan148987
Level 1
Level 1

Hi

 

Under Vmanage, I opted 'Symantec Automated (Recommended)' for certificate generation and tried to generate CSR under configuration -- certificates where its throwing an error like below.  What I need to do to create automated certificate ! Im unable to find enough information in product documentation of viptela sd-wan. 

 

Unable to get response from signing server https://certmanager-webservices.websecurity.symantec.com/vswebservices/rest/services/enroll

 

 

 

1 Reply 1

AsifJan148987
Level 1
Level 1

Under Viptela Documentation:

 

6) If you are using an enterprise root CA, have the certificate signed and continue to the next step.
If you want Symantec to sign the certificate, go to the Symantec website, enroll, and paste the CSR or upload the CSR file. (For specific details about how to do this, log in to support.viptela.com. Click Certificate, and read the Symantec certificate instructions.) Symantec sends an email to the email address you specified in the Certificate Authorization fields acknowledging the receipt of your CSR, and it sends an email to the Viptela Customer Support team asking them to approve the signing request. When Symantec receives approval from Viptela, it signs the certificate and sends an email to you indicating that the signed certificate is ready to be retrieved. Retrieve the signed certificate from the Symantec website.

 

Unable to find specific or step-by-step details of how to manually create a certificate from the generated CSR. Im stuck after generating CSR from vmanage.

Unable to find 'click certificate' under support.viptela.com

Not having proper instructions on how to get signed certificate and install into controllers. 

 

Could any provide inputs or update the documentation page related to certificate generation. 

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