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SMC password reset

TNSC2021
Level 1
Level 1

I can't login to SMC GUI.

 

I can login to CLI using default root username and password.

 

How to reset GUI admin password?

 

Thanks

8 Replies 8

Octavian Szolga
Level 4
Level 4

Hi,

 

This should do it:

 

Stealthwatch GUI Admin Password Reset

SSH as root to the FC appliance then run these commands:

  • systemctl stop LCOrchestrate.service
  • systemctl stop lc-tomcat.service
  • cd /lancope/var/database/dbs/hsqldb/admin
  • rm -rf admin.*
  • systemctl start LCOrchestrate.service
  • systemctl start lc-tomcat.service

 

BR,

Octavian

Opened the VM console for flow collector. Says SMBus Host Controller not enabled!

 

Stuck there. No interactive CLI available

 

SMC admin password can't be reset from SMC VM console?

Hi,

 

Even though the procedure is for FC, try on SMC directly.

BR,
Octavian

Thanks.

 

I rebooted the SMC, then at the blue screen I chose root shell.

 

Then at the CLI I typed "systemctl stop LCOrchestrate.service" and received the error message "-su: systemctl: command not found".

 

Any ideas?

Which SMC version are you running?

I don't understand why you had to reboot SMC and dind't used SSH to open a root shell.

 

BR,
Octavian

I rebooted the SMC because the VM console was not responsive.

 

The SMC VM console says that I'm running version 6.6.2 build 2015.08.27.1651-1.

 

 

alintadimitri
Level 1
Level 1

Changing passwords on your SMC Wireless Modem
1. Navigate to the SMC Admin Console by typing 192.168. 0.1 in your internet browser (at the top of your page).
2. Log In with the following information: Username: cusadmin.
3. Select Wireless.
4. Choose Encryption.
5. Enter the desired password into the Pre-Shared Key field. ...
6. Select Apply.

farid.hejazi
Level 1
Level 1

1. Log in to the appliance console as root.
2. Type rm /lancope/var/smc/config/users/admin/user.xml Press Enter.
3. Type docker restart smc Press Enter.
4. Type docker restart nginx Press Enter.
This will reset admin password to the default value.

 

after that:

1. Log in to the SMC as admin.
l        URL: https://<IPAddress>
l        Login: admin
l        Default Password: lan411cope
2. Click the Global Settings icon. Select User Management.
3. Locate the admin user in the list.
4. Click the Actions menu. Select Change Password.
5. Follow the on-screen prompts to change the admin password. Use the following
criteria:

l        Length: 8 to 256 characters
l        Change: Make sure the new password is different from the default password
         by at least 4 characters.