Stealthwatch Stuck in Initializing

[wojtek.siodelski]

Hi All

I have gone through the initial setup for Stealthwatch Management Console Appliance:

- CIMC IP Address

- Management IP Address

- Changed the sysadmin password

- Changed the root password

I can ping the device but when I HTTPS to it, it says:

 

Stealthwatch is initializing, please wait

When I followed exactly same process on the Flow Collector it works and I can see the login prompt to it

Any help much appreciated

[jenijohn]

You have gone through the initial setup for

Stealthwatch Management Console Appliance: - CIMC IP Address - Management IP Address - Changed the sysadmin password - Changed the root password

You can ping the device but when I HTTPS to it, it says: Stealthwatch is Initializing

When you followed the exact same process on the Flow Collector it works and you can see the login prompt to it

Please open a Cisco TAC Case so we can help you troubleshoot. Thank you in advance.

[avinash2092]

Team,

Was this issue resolved.? Facing same problem

[wojtek.siodelski]

Cisco has a document with the procedure to fix it. For some reason it isn't public although the problem is common. If you raise a TAC they will provide you with this doc.

[avinash2092]

Hi,

Factory reset resolved the issue as this was a fresh installation

[daniel.f.willingham.ctr]

I need access to this document. Does anyone have it available anywhere?