Thanks to @Arne Bier for adding this configuration
Setting up SMS notifications for Sponsored Guest access can be quite trivial. In the case ofMessageMedia(an Australian SMS provider) it was one line of configuration in ISE. They do support other methods (SOAP and POST etc.) but I have only tested the simple HTTP method outlined below.
The service does require a registered username and password that forms part of the URL below. For the sake of this example I have obfuscated the username and password with nonsense names.
The URL contains two standard ISE variables that are substituted at run time
The $message$ can be modified in the Sponsor Portal as usual. An example of the resultant SMS is shown below
If you try sending an SMS and you receive the ISE browser prompt message "Unable to send SMS" then one of a few things could have gone wrong - don't forget the basics (which is easily done when your ISE node lives in a complex networking constellation)
Can you send a test SMS from a desktop browser that has internet connectivity?
Do you have an IP route to the SMS provider? show ip routeon the CLI
Do you require a Proxy configuration to access the internet? Configure Proxy in the PAN node.
Is there a firewall blocking your traffic to the internet?
If it's a TLS connection (HTTPS), does ISE have the trusted certificate installed? Don't assume it does. Internet providers can change their TLS certs on a whim - be prepared!
PSN's send the SMS - have you checked the PSN's guest.log? on the PSN CLI you can perform
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