Core issue
This is how you apply the authorization command on the console port of router with local authentication and allow only preconfigured commands for the user.
Resolution
In order to configure this feature on Cisco IOS routers, refer to this configuration example. In this example, MENU is used and it allows the show logging and show tech commands to be available for the support user.
- Create username and password with this command:
username username privilege 15 password password
username username autocommand menu HELPDESK