Cisco Catalyst Canter GUI not reachable

[m-salahudin]

Hi,

I've recently installed DNAC on a Virtual machine with the all required resources, I've also enabled the internet access to get packages but still I'm not able access the GUI.

Kindly assist me on this 

[Torbjørn]

You will have to provide some more information for us to be able to assist you:

Did the install complete successfully? How long has your node been running since the first boot? Did you try to reboot it? Which version are you deploying?

Note that it takes quite a while for the UI to become available upon the first boot. 

[m-salahudin]

Hi @Torbjørn 

1-Yes, installation has been completed 

2-it's been more than 10 hours that our node is up after rebooting 

3-yes I've tried to reboot but no luck 

4-current version is 2.3.7.5 

i have also attached the result of $ magctl appstack status

[Torbjørn]

10 hours should be sufficient. Can you post the output of "maglev package status" and "magctl appstack status -f"?

[m-salahudin]

Hi @Torbjørn,

I've attached both results below. 

[Torbjørn]

I suspect that there is no way to recover from the state of your current node without TAC. If this is a lab deployment without a service contract I would redeploy the node with a minimal config. It is also worth verifying the integrity of your OVA file against the file hashes on the download page before redeploying. 

Make sure that the node runs uninterrupted after performing the install. I usually start deployment the evening before I actually need the node in my lab and just let it run through the night.

[Shantha Kumar Selvaraj]

well all services appear to be in pending state,no containers running.i guess this is the ova of dnac?

[m-salahudin]

Hi @Shantha Kumar Selvaraj 

Yeh, it's an OVA 

[Shantha Kumar Selvaraj]

 Hi @m-salahudin 

as per your screenshot all services are down,i would suggest to open a TAC case