SDWAN controllers Install certificate - not found common name

[SelinaScheuermann4410]

Hi Community

I am trying to install the signed certificated (CRT) via vManage but I got an error message: Failed to retrieve device data: Not able to find any device for CSR common name. Where did I make the mistake? the CSR was generated and the CRT was generated to on our own PKI environment 

Thank you,

Best regards

[SelinaScheuermann4410]

fixed by myself

[tliltrow]

Hello Selina

I have the same issue and can you help me how to fix this issue?

[Andrii Oliinyk]

could it be of help?
Solved: vManage Certificate Failure - Cisco Community

[tliltrow]

Hello andy!

Thank you for your support.

[mawarric]

Just to add for another possible use case: If you are using a Windows Certification Authority to issue and manage your certificates I also encountered this error when first attempting to install the issued cert for the validator.  I reissued the certificate using the "Web Server" template and the error was cleared and the certificate installed successfully.