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Marcos Rodriguez
Beginner
Beginner
‎10-26-2020 08:27 AM
‎10-26-2020 08:27 AM

DNA Center Update Software error

 

Hi guys!!

 

I have an error in my DNAC installation, after switch to 2.x version... all devices WS-c2960s... are detected as 2960-X/XR series, so the Software Images menu show all switches of this models in OUTDATED state... because the IOS for 2960X is different... but the error is the family series detected to this models/devices and my switches are updated.

 

Do you know about this error? Many Thanks!!

 
 

dnac_error.png

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inderdeeps
Beginner
Beginner
‎10-26-2020 11:42 AM
‎10-26-2020 11:42 AM

Update your DNAC with 2.1.2.3 a new bug fix release for 2.1.2.0. Let me know if you face then

Regards

Inderdeep 

www.thenetworkdna.com 

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inderdeeps
Beginner
Beginner
‎10-26-2020 11:45 AM
‎10-26-2020 11:45 AM

Also check the supported devices with DNAC 2.1.2.x and the recommended IOS version required.

 

Regards

Inderdeep Singh

www.thenetworkdna.com

 

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kristoff1
Beginner
Beginner
‎10-27-2020 12:20 AM
‎10-27-2020 12:20 AM

Dear,

 

The 2960S is not supported in 2.1.2.X that's the reason why you can have this issue.

You can find the supported devices on following link:

https://www.cisco.com/c/en/us/support/cloud-systems-management/dna-center/products-device-support-tables-list.html

 

Kind regards,

Kristoff 

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