Hello,
On what base does Assurance define the “Inter-device Link” ports?
If one of those ports are down, it results in P1 Event ‘Interface Connecting Network Devices is Down’, and the device 360 health is reduced to 8/10.
Our issue comes with Access Point ports.
Some ports were statically configured (Host onboarding – Port assignment) but now cleared.
Others probably had an AP connected once, but not anymore. (using profiling to identify AP’s and assign the template)
All the 'affected' ports are not in use and down (notconnected).
Assurance keeps on complaining about those ports
Any idea how to tell Assurance those are not inter-device link ports anymore?
Thanks!
Regards Kristof
Accepted Solutions
“Wait long enough until they resolve the problem themselves”, great strategy
Solution is easy;
Goto DNA Home screen and scroll down to;
Here you will notice all discovered Inter-device Links.
(I assume this discovery process works via CDP, because it shows links even before devices are configured)
If you experience the same issue as we had, you will see some red lines here;
Click on the red line, a window will open where you can delete it;
(FYI only links in ‘Down’ state can be deleted!)
After a couple of minutes the device 360 score is updated
Kristof
“Wait long enough until they resolve the problem themselves”, great strategy
Solution is easy;
Goto DNA Home screen and scroll down to;
Here you will notice all discovered Inter-device Links.
(I assume this discovery process works via CDP, because it shows links even before devices are configured)
If you experience the same issue as we had, you will see some red lines here;
Click on the red line, a window will open where you can delete it;
(FYI only links in ‘Down’ state can be deleted!)
After a couple of minutes the device 360 score is updated
Kristof
