HiWe have contact center express at our end. We need to integrate to Google Contact Center AI.But we do not find additional info. Did any body dis similar thing is past if yes. Please let me knowhow it done? Danny
Hey AnthonyThanks here is what is requirement.We have on-premise cisco contact center express at our end. We are planning to introduce AI in businessand for that we need to integrate this voice stream to google CCAI in cloud. We are taking help from ...
our need is to get live stream of call and get sentiment and do integration with some down stream system., based on that sales team will follow-up. Few more things will do again few integration. But this primary requirement
