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Hi, I enabled state tracing for a few agents in PCCE 11.5 sandbox and it seemed like it was successful. However, when I try to make/receive any calls by those agents, I don't see any entry in the Agent_State_Trace table and I really want to examine t...
Hi, I was working with the PCCE sandbox and wanted to enable state tracing so that I could see entries in Agent_State_Trace table. However, I did not find any option in CCE Administration to enable state tracing for agents. I tried to update the agen...
Hi,Is there anyway that I could connect to the database of the PCCE 11.5 sandbox to check how the activity is affecting the underlying tables?Regards,Sid
OK, so I was able to get a screenshot of the registry for State Trace and it seems to be quite similar to the other tables. Please find the same attached and let me know if it looks alright to you. Also isn't there someone to support/fix these issues...
Yes its a sprawler setup and within it I am connecting to AW1-A machine using RDP. I am accessing the database by using the SQL Enterprise manager in that machine which has the credentials for the DB saved.
I am working on PCCE 11.5 sandbox and I don't see a way to reach the location specified in the other thread for the registry settings. I don't see any machine that is specified as Router/Logger or HDS in the sandbox.
I am not sure I understand how I could check the registry settings within the sandbox, I did open the ICMDBA tool and went to Database -> Estimate but I cannot see anything for Agent State Trace. Am I looking in the wrong place? Regards,Sid
So I was just connected to the PCCE 11.5 sandbox earlier today and I noticed that the Unified CCE AW-HDS DDS Lab machine under Unified CCE Administration > System > Deployment had an alert (red), while most others were showing successful deployment. ...
