Can you share the error message by chance? Additionally, I have notified the sandbox engineering team to look into it just in case it is something on our side.
It appears the solution was already provided to the user via WebEx. All that might be needed to do is to cycle the CCE Services from Rogger, AW, then PG (the order shouldn't matter). This must be done from each of those servers: on the desktop there ...
I was able to reproduce the problem on both PCCE 12.0 and 12.6 sandboxes with the same steps:
1. first reserved the sandbox then connected via the VPN using the provided credentials from the email which is received after the sandbox is setup
2. the...
The sandboxes have tight security before and after the VPN connection. The security is applied on outbound communication and inbound communication. The only inbound communication that works before the VPN is established is just the VPN connection its...
