About MKasiTT

MKasiTT · 06-08-2023

Hi, We have built multilingual DialogFlow CX Agent. In WxCC flow designer, we collect option to and select language then passing it to CX Agent.The value going as queryParams instead of queryInput ( DF request queryInput payload should have language...

MKasiTT · 06-10-2023

Yes we are using WxCC -RTMS version and it does support DF CX. Also, we found the solution as well. "Change VA language you can use set variable language before VA activity by using Global_Language". Thanks MK

Member Since	‎02-04-2021 12:21 PM
Date Last Visited	‎06-14-2023 12:03 AM
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passing queryInput to dialogflow cx agent from wxcc (lang change)

Re: passing queryInput to dialogflow cx agent from wxcc (lang change)