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Q: What is the Cisco Headsets app, and do I need it? (Cisco Headset 730) Q: How to find the firmware version on a Cisco Headset 730? Q: How do I upgrade the firmware on my Cisco Headset 730? Q: How to find the firmware vers...
A: Yes, spare ear pads for the 730 are available to order - sold in packs of four. The Stock Keeping Units (SKU) are:
Carbon Black ear pads: HS-WL-730-EC4-C=Platinum ear pads: HS-WL-730-EC4-P=
For purchasing, contact your reseller or partner with thi...
By default, your headset noise cancellation strength is set to 100%. You can manually adjust how much noise cancellation you hear in your headset through the Cisco Headsets app.
In the Cisco Headsets mobile app, go to Settings then Audio.Slide the No...
I have tested it and experienced the same audio quality drop via USB myself, however I don't think this is a bug, this is by design. The 730 is primarily a wireless headset so I think the wired connection hasn't been given the same level of focus as ...
If you are talking about the software download for the 730 on https://software.cisco.com/ then the confusing thing is the version number 2-3-0001-13 is for a zip file which contains a multitude of firmware including the 730 firmware with version 1-7-...
Hi Adam,
Could you provide me any more information to help determine the root cause of the issue?
Are you using the USB cable which came provided with the Cisco Headset 730?
Which device are you connecting to? A Windows PC?
Are you able to hear it ...
