Hi Shabeer,SocialMiner can retrieve posts and comments. It cannot retrieve replies to comments. SocialMiner users cannot reply to comments through the SocialMiner user interface the way that Facebook users can using the Facebook user interface. When ...
Hi Shabeer,Can you tell me which reply is missing?I setup the feed on my SocialMiner. I believe I'm getting all of the replies.Also, do you mind if I try some replies on SocialMiner through your page to see if I can reproduce the problem?Thanks,Mark
Hi Shabeer,I was able to retrieve posts using the just4shab page.Do you know what version of SocialMiner the customer is using? There have been some Facebook API changes that prevent the 9.0 version of SocialMiner from retrieving posts from Facebook....
Hi Shabeer,I added feeds for both Facebook pages. I am able to retrieve posts from the just4shab page. I am not able to retrieve posts from Waseef.Corporate. Are you seeing the same thing?In order to understand if the problem with Waseef.Corporate is...