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Dear all,
I have configured the Courtesy Callback for our Client, I am stucked on one request from them.
On the 'Call Back Entry Script', Section 'Wants Call Back' the 'Confirm call number 2' box ask the caller to enter his number then it reads it ...
We changed Finesse standalone server hostname and got an issue - finesse cannot receive statuschange info back from cti server. Ended up with snapshot. Also this bug looks relevant to the issue - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuq...
